Where is our data stored?
On Vokt Sandbox, in the EU. On Vokt Private, in the EU or US region you choose. On Vokt Premise and Vokt Sealed, on infrastructure you own, in your own building.
Is our data used to train AI models?
No. Not ours, not anyone's, on any tier. Not for training, resale, benchmarking or anything else.
Which AI models will process our data?
The ones you allow. Every priced tier includes an EU hosted open model. Other models such as GPT, Claude, Gemini, Kimi and Mistral can be enabled where your policy allows. On Vokt Sealed, only local models run.
Can we keep all AI inside the EU?
Yes. Use the EU hosted models only, or run local models on Vokt Premise or Vokt Sealed.
Do you use American hyperscalers?
VOKT does not run your data through American hyperscaler platforms.
How do people sign in?
Through your own identity provider, with single sign on.
What happens when an employee leaves?
You close their account in your identity provider, and their access to VOKT ends at the same moment.
Can someone see data through VOKT that they cannot see today?
No. VOKT follows the permissions of your identity provider and your source systems, and searches only inside what the person may see.
Can the AI change data in our systems?
The assistant's tools are read only. Changes happen through automations you define, within rules you set, with approvals where you require them.
How do you stop the AI from making things up?
Every answer carries its sources, and where mistakes would be expensive, facts are checked against the source text. At one manufacturer, zero project numbers were invented across 259 supplier confirmations.
What is logged?
Every question, answer, model call, automation, approval and change, tied to the identity of the person who did it.
Is our data separated from other customers?
Yes. Every customer has an isolated space. Vokt Private has no shared tenancy at all, and on Premise and Sealed you are the only tenant.
Is data encrypted?
Yes, in transit and at rest. Technical details are in the security documentation, available on request.
Can VOKT run without an internet connection?
Yes. Vokt Sealed is air gapped and runs local models only. It is scoped with your security team, per case.
Do we have to replace our systems?
No. VOKT connects to the systems you already use, and they keep their own permissions.
Do you sign a data processing agreement?
Yes. A data processing agreement is part of every subscription.
Can we get your subprocessor list?
Yes, on request, together with the data processing agreement and the security documentation.
What happens to our data if we leave?
Everything you connected and built can be exported, and your data is deleted from our infrastructure.
Will you fill in our security questionnaire?
Yes. And for Premise and Sealed deployments, we scope directly with your security team.
How does VOKT help with the EU AI Act?
The Act asks for governance, human oversight, transparency and documentation. In VOKT, actions are governed, approvals go to people, answers carry sources and every step is logged.
Who is the company behind VOKT?
VOKT AI AS, org nr 934 881 982, Årdalsvegen 35, 6884 Øvre Årdal, Norway.