Is AI usage included?
Yes. Every user includes 3M tokens of Qwen3.5 397B A17B per month, governed and permission aware like everything else. Heavier usage and other models are available, and your invoice always shows exactly what ran.
How do the discounts work?
Pay a year up front, pay for ten months: two months free. Pay two years up front, pay for eighteen months: six months free. That is the whole scheme. No coupon codes, no negotiation theatre.
Can we move between tiers?
Yes. Companies often start in the Sandbox, prove the value, then move to Private or Premise as usage grows. Your data and everything you built moves with you.
What counts as a user?
A person with a login. No charges for connected systems, documents or data volume, and no metering on questions asked.
Why does the price depend on my country?
Prices are set per market, in local currency, and apply to companies billed in that country or region. The price you see in your currency is the price you pay. No exchange rate surprises on the invoice.
Our country is not on the list.
Pricing for other territories is available upon request. Book a demo, tell us where you are, and we will give you a straight number.
Is our data used to train models?
No. Never. Your data is yours, on every tier.
What about implementation?
Getting connected is part of every deployment. Larger integration projects are scoped with you or delivered through a certified partner.